SCL Basics

Refer A Friend - How it works

The Refer A Friend Program, It’s Easy

  1. Sign-up for Smokey’s Cannabis Lounge
  2. Place your first order with us and receive your refer a friend code
  3. Share your refer a friend code and receive FREE gifts<

What YOU get:

  • $85.00 worth of FREE gifts for EVERY successful referral!

What your friend gets:

  • $25.00 off their first order
  • Access to Smokey’s Cannabis Lounge promotions and savings
  • Their very own refer a friend code

Rules and Fine Print:

  • You must have made a purchase with Smokey’s Cannabis Lounge to receive your refer a friend link
  • Your friend must spend a minimum cart total of $100 or more on their first purchase with Smokey’s Cannabis Lounge.
  • Duplicate physical addresses and email addresses will not qualify as a successful referral
  • If your friend’s order is over $100 and their order is marked complete, you will receive your Welcome To The Woods Pack coupon code once their order is fulfilled
What time is your order cut-off?

Our standard cut-off time is 12PM PST Monday-Thursday. Although we try our best, there are rare occurrences where cut off time may be missed. At the same time, there are times where you may order past cut-off time and we will include your order that same day.

For long weekends where Canada Post is closed on Friday, cut off on that MONDAY will be 10am PST. For long weekends where Canada Post is closed on Monday, cut off on that TUESDAY will be 10am PST.

If it is extremely important for you to make it by cut-off time and you are very close to it, please contact us via e-mail.

How can I trust you?

While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients in Canada so they may have safe access to their medicine at any time.

Who is eligible to purchase on your site?

Only qualified clients over the age of 19 who live in Canada are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.

How can I order?

You can simply shop like any other online website. You can create an account first or simply check out without an account. You can upload your ID before the order or after you order. As long as we verify your account before we ship your order, you are good to go. It’s simple and easy!

How do I become a member?

It’s free and easy! As long as you are 19 or older and live in Canada then you can become a member. You can place an order without making an account, but we just need to verify your age before we ship your order. Register now for free!

Money Stuff

Paying with Tangerine?

For whatever reason Tangerine Bank seems to have a different payment process then the rest of the banks we’ve received payments from. The message that Tangerine sends to the receiver (us) is that the payment will take 2 to 3 days to process.


How do I pay?

At this time we ONLY accept Interac email transfer payments. For instructions on how to send a secure Interac payment please watch the video tutorial found here:



Do you provide refunds?

Unfortunately, to protect and keep our confidentiality, we do not send back e-transfers. But we are here to satisfy your needs and find alternative solutions if you are not satisfied with your order. Please send us an e-mail at ContactSCL@protonnmail.com with your Name, Order # and concern and we will try our best to accommodate you.

Shipping and Canada Post

My tracking information is not working.

We will email you your tracking number before its been scanned in at the post office. Until it has been scanned in, your tracking number will not be traceable on the Canada Post website.

Please wait till the end of day and your tracking number should appear correctly. If it does not, please email us at ContactSCL@protonmail.com



My package is going to the wrong destination.

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

If you entered in an incorrect address, unfortunately we cannot cover your package. We recommend sending us an e-mail to ContactSCL@protonmail.com and we will try our best to find a solution for you.



What happens if I don't get my package?

If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Canada Post. If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. We do not offer postage refunds if your order arrives late due to any postal issues.

Every situation is different, but we’re here to help! Below is a general guideline:

If your package seems to be stuck, please contact us so we can make a claim for them to search for the package. If it is deemed lost at the end of the claim, we will look into replacing your order.

Please note that most of our decisions are based on Canada Post claims, but we are here to help situation by situation.

If your address was provided to us incorrectly, we DO NOT cover your order.

If your package was delivered to you and tampered with or stolen by Canada Post, we DO NOT cover your order. Although this may happen, we will handle it on a case by case basis. We will require your help to submit as much evidence as possible.

If your package has an error and it will be returned to sender, please contact us so we can see if we can get the package re-directed. If the address that we put was incorrect, we will work as quick as possible to correct it. If the address we put on the label was correct, then we DO NOT cover any return to sender cases. Return to sender typically occurs when: invalid address, invalid address on label, person not at address, no suite number, no buzzer number, rejected by concierge, rejected by person at the address, etc.

Please contact us at ContactSCL@protonmail.com if you have any concerns regarding your package.

My order says it was delivered but I did not receive it.

There are 2 likely scenarios here:

a) the postal worker put it in the wrong mailbox, or

b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.

If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Canada Post will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later.

We do NOT cover any lost parcels after it has been marked delivered. If you have any questions or have a problem with your ship, please do contact us and we will try our best to help you!!!

From Canada Post:
The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:

with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;
their Community Mail Box for the item or parcel compartment key;
around their property to see if the item was left in a safe location or in a mailbox attached to their home.
In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”

How long will I have to wait for my order to arrive?

It all depends on your location in Canada. We send all items via Canada Post. Under normal circumstances your package is expected to be delivered in one to four business days. If you live in rural locations, occasionally it may take one to three days longer.

Please see the Canada Post web page for information on possible delays in your area.


Here is a general guideline:


Urban Centre 1 day / Non-Urban Centre 1-2 days / Remote Area 5-7 days

Alberta, Saskatchewan, Manitoba
Urban Centre 1-2 days  / Non-Urban Centre 2-3 days / Remote Area 5-7 days

Ontario, Quebec
Urban Centre 2-3 days / Non-Urban Centre 2-4 days / Remote Area 5-7 days

Urban Centre 2-3 days / Non-Urban Centre 2-4 days / Remote Area 5-8 days

Nunavut, Northwest Territories, Yukon
Urban Centre 3-5 days / Non-Urban Centre 5-7 days / Remote Area 5-8 days

How do you ship? How much does it cost?

By default your order is shipped via Canada Post XpressPost .

Canada Post XpressPost for orders under $200 is $15.00, free shipping for all orders over $200

All orders include tracking numbers and has guaranteed shipping.

Orders over $300 will require a signature unless requested not to in your order notes. This means your order will be sent to your post office if someone is not home or available.

Please read the rest of our FAQ for more information.

How do you ship my package?

We understand that most people require discretion and privacy. We seal all our products in mylar bags, then vacuum seal bags. All shipments are sent with an alternating return address, so it is discrete when you pick it up.

Product Information

What can medical marijuana be used for?
  • Multiple Sclerosis
  • Spinal Cord Injury/Disease
  • Cancer
  • Severe Arthritis
  • Epilepsy
  • Eating Disorders
  • Arthritis
  • Auto Accident(s)
  • Alzheimer’s Disease
  • Brain Injury
  • Chronic Pain
  • Chronic Nausea
  • Colitis
  • Crohn’s Disease
  • Kidney Failure/Dialysis
  • Fibromyalgia
  • Irritable Bowl Syndrome
  • Migraines
  • Muscular Dystrophy
  • Muscle Spasms
  • Parkinson’s Disease
  • Sleep Disorders
  • Anxiety
  • Post Traumatic Stress Disorder
  • Hepatitis C
  • Gastrointestinal Disorders
  • Back & Neck Problems